Privacy Policy

1. Introduction

KreeptoFx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

Data Type	Examples	Purpose
Identity Data	Name, gender, date of birth	Account creation, verification
Contact Data	Email address, phone number	Communication, notifications
Financial Data	Bank details, transaction history	Processing deposits/withdrawals
Identity Documents	PAN card, Aadhaar (if required)	KYC verification

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, features used
• Log Data: Login times, actions performed, error logs
• Location Data: General geographic location (country/city)

2.3 Information from Third Parties

We may receive information from:

• Payment processors when you make transactions
• Referral users who invited you to the platform
• Identity verification services (if applicable)

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

• Creating and managing your account
• Processing deposits and withdrawals
• Calculating and distributing profits
• Managing the referral program

3.2 Communication

• Sending transaction confirmations
• Notifying you about account activity
• Responding to your inquiries and support requests
• Sending important updates about our services

3.3 Security & Compliance

• Preventing fraud and unauthorized access
• Complying with legal and regulatory requirements
• Verifying your identity
• Detecting and addressing technical issues

3.4 Improvement

• Analyzing usage patterns to improve our Service
• Developing new features and functionality
• Conducting research and analysis

4. Information Sharing

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party companies that help us operate our business:

• Payment processors for transaction handling
• Cloud hosting providers for data storage
• Email service providers for communications
• Analytics providers for usage analysis

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Respond to government requests
• Protect our rights, privacy, safety, or property
• Investigate potential violations of our Terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement robust security measures to protect your information:

5.1 Technical Safeguards

• Encryption: All data transmitted using TLS/SSL encryption
• Password Security: Passwords hashed using bcrypt algorithm
• Session Management: Secure session tokens with automatic expiry
• Database Security: Encrypted database connections, access controls

5.2 Organizational Safeguards

• Limited employee access to personal data
• Regular security training for staff
• Incident response procedures
• Regular security audits

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain financial records as required by law

Retention Periods

Data Type	Retention Period
Account Information	Duration of account + 7 years
Transaction Records	10 years (as per financial regulations)
Communication Records	3 years after last communication
Log Data	1 year

7. Cookies & Tracking

7.1 What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience and analyze usage patterns.

7.2 Types of Cookies We Use

• Essential Cookies: Required for basic functionality (login, session management)
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

7.3 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of our Service.

8. Your Rights

You have the following rights regarding your personal data:

8.1 Access & Portability

You can request a copy of your personal data in a structured, machine-readable format.

8.2 Correction

You can update your personal information through your account settings or by contacting us.

8.3 Deletion

You can request deletion of your personal data, subject to legal retention requirements and ongoing contractual obligations.

8.4 Opt-Out

You can opt out of:

• Marketing communications (via unsubscribe link or account settings)
• Non-essential cookies (via browser settings)

8.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@kreeptofx.com. We will respond within 30 days.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a minor, we will delete it immediately.

10. Policy Changes

We may update this Privacy Policy from time to time. When we make significant changes:

• We will update the "Last Updated" date at the top of this page
• We will notify you via email or platform notification
• We may ask for your consent if required by law

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns and will work with you to address your questions or complaints.

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By using KreeptoFx, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.